Everything you need to know before your visit to Scalp And Skin Spa—booking, what to bring, how to prepare, and more.
If you don’t see your question here, you can always reach out and our team will be happy to help.
We highly recommend booking in advance to secure your preferred date and time. Same-day appointments are sometimes available, but depend on therapist availability. You can book online or call our front desk.
Please arrive 10–15 minutes before your scheduled treatment. This allows time for check-in, a brief consultation, and a few moments to unwind with tea or infused water before your session begins.
Come in whatever makes you comfortable. We provide cozy robes, slippers, and lockers for your personal belongings. For most body treatments, you’ll be draped at all times to ensure your comfort and privacy.
We understand that plans change. To respect our therapists’ time, we kindly ask for at least 24 hours’ notice to cancel or reschedule. Cancellations within 24 hours may be subject to a fee.
Yes, you are welcome to request a specific therapist when you book. We’ll do our best to accommodate your preference based on availability.
Gratuities are not included in our treatment prices. If you’d like to show appreciation for your therapist, gratuities can be added at checkout or given in cash at your discretion.
Absolutely. Our team is experienced in guiding first-time guests through each step, from what to expect to how to make the most of your visit. No question is too small—just ask.
Email us at info@scalpandskinspa.com or call 708-576-4454 and our team will guide you through planning your visit.