Terms of Service – Scalp and Skin Spa SMS Program

Effective Date: 10/09/2025

Program Name: Scalp and Skin Spa Alerts

Company Name: Scalp and Skin Spa

Website: [https://www.scalpandskinspa.com] (https://www.scalpandskinspa.com)

Support Email: [[email protected]] (mailto:[email protected])

Phone: (708) 676-2116

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1. Program Description

Scalp and Skin Spa Alerts is our SMS communication program designed to keep you informed about:

* Appointment confirmations, reminders, and reschedules

* Special offers, promotions, and new product announcements

* Wellness and scalp-care tips

By opting in, you consent to receive recurring text messages (SMS or MMS) from Scalp and Skin Spa at the mobile number you provided. Message frequency may vary based on your engagement and service selections.

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2. Opt-Out Instructions

You can cancel the SMS service at any time. Simply text “STOP” to our shortcode.

* Upon sending “STOP,” you will receive a confirmation message that you have been unsubscribed.

* After this confirmation, you will no longer receive SMS messages from us.

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3. Rejoining Instructions

To start receiving messages again after opting out, simply re-enroll by filling out the sign-up form on our website or texting “START” to our shortcode.

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4. Help Instructions

If you experience any issues or need assistance, reply with the keyword “HELP” for support.

Alternatively, you can reach us directly at [[email protected]] (mailto:[email protected]) or call (708) 676-2116.

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5. Message and Data Rates Disclaimer

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text or data plan, please contact your wireless provider.

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6. Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

7. Privacy Policy

We respect your privacy and will never sell or share your personal information for marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For full details, please review our Privacy Policy at:

[https://www.scalpandskinspa.com/privacy-policy] (https://www.scalpandskinspa.com/privacy-policy)

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8. Compliance with Industry Standards

Our messaging program complies with the CTIA guidelines, the Telephone Consumer Protection Act (TCPA), and all applicable federal and state regulations governing SMS communications.

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9. Legal Compliance Note

By opting in to receive messages, you confirm that you are the account holder or have the account holder’s permission to use the provided phone number and that you are at least 18 years of age.

Scalp and Skin Spa reserves the right to update or modify these Terms at any time. Updates will be posted on our website, and continued participation in the SMS program signifies your acceptance of any changes.